Legal / Cookies Policy

Cookies Policy

Cookie policy

Simuero, S.L. – www.simuero.com

1. What are cookies?

Cookies are small text files stored on your device (computer, tablet, or smartphone) when you visit a website. They allow the website to remember information about your visit — such as your language preference — and make future visits easier and more personalised.


2. Why do we use cookies?

At Simuero, we use cookies and similar technologies to ensure our website functions correctly, personalise your browsing experience, analyse how our site is used, and show you relevant advertising. Some cookies are strictly necessary for the site to operate; others require your consent.


3. Types of cookies we use

We use the following categories of cookies on our website:


3.1. Strictly necessary cookies

These cookies are essential for the website to function and cannot be disabled. They are typically set in response to actions you take, such as setting your privacy preferences, logging in, or completing a purchase. Without these cookies, the site cannot operate correctly.


3.2. Functional cookies

These cookies enable enhanced functionality and personalisation, such as remembering your language or region. They may be set by us or by third-party providers whose services are integrated into our pages. If these cookies are disabled, some features may not work as intended.


3.3. Performance and analytics cookies

These cookies help us understand how visitors interact with our website by collecting information about page visits, traffic sources, and the most popular sections of the site. This data is used in aggregate form to improve the performance and usability of the site.


3.4. Targeting and advertising cookies

These cookies may be set by our advertising partners to build a profile of your interests and show you relevant advertisements on other websites. They do not store directly personal information, but are based on uniquely identifying your browser and device. If you do not allow these cookies, you will receive less targeted advertising.


3.5. Unclassified cookies

These are cookies that we are still in the process of classifying together with their providers. We will update this section as soon as the classification is complete.


4. Cookie inventory


4.1. Strictly necessary cookies

Name

Domain

Retention

Type

Provider

Purpose

secure_customer_sig

simuero.com

1 year

First-party

Shopify

Used in connection with customer login.

localization

simuero.com

1 year

First-party

Shopify

Shopify store localisation.

cart_currency

simuero.com

Session

First-party

Shopify

Necessary for the secure checkout and payment function.

_cmp_a

.simuero.com

1 day

First-party

Shopify

Used for managing customer privacy settings.

_tracking_consent

.simuero.com

1 year

First-party

Shopify

Stores tracking preferences.

shopify_pay_redirect

simuero.com

1 hour

First-party

Shopify

Necessary for the secure checkout and payment function.

keep_alive

simuero.com

30 minutes

First-party

Shopify

Used in connection with buyer localisation.

_pandectes_gdpr

.simuero.com

1 year

First-party

Pandectes

Used for the functionality of the cookie consent banner.

__cfruid

.simuerocustomercare.zendesk.com

Session

Third-party

HubSpot

Set by HubSpot’s CDN provider due to their rate limiting policies.

wpm-test-cookie

com

Session

Third-party

Unknown


4.2. Functional cookies

Name

Domain

Retention

Type

Provider

Purpose

wpm-domain-test

com

Session

Third-party

Shopify

Used to test the storage of parameters about products added to the cart or payment currency.

wpm-domain-test

simuero.com

Session

First-party

Shopify

Used to test the storage of parameters about products added to the cart or payment currency.

_pinterest_ct_ua

.ct.pinterest.com

1 year

Third-party

Pinterest

Used to group actions across pages.

_hjSession_3221902

.simuero.com

30 minutes

First-party

Hotjar

Used to maintain user session data for analytics purposes.

_hjSessionUser_3221902

.simuero.com

1 year

First-party

Hotjar

Used to identify returning visitors for analytics purposes.


4.3. Performance and analytics cookies

Name

Domain

Retention

Type

Provider

Purpose

_shopify_y

.simuero.com

1 year

First-party

Shopify

Shopify analytics.

_orig_referrer

.simuero.com

Session

First-party

Shopify

Tracks landing pages.

_landing_page

.simuero.com

Session

First-party

Shopify

Tracks landing pages.

_shopify_s

.simuero.com

30 minutes

First-party

Shopify

Identifies a given browser session. 30-minute rolling expiry.

_shopify_sa_t

.simuero.com

30 minutes

First-party

Shopify

Captures the landing page of visitors arriving from other sites to support marketing analytics.

_shopify_sa_p

.simuero.com

30 minutes

First-party

Shopify

Captures the landing page of visitors arriving from other sites to support marketing analytics.

_ga

.simuero.com

1 year

First-party

Google

Set by Google Analytics to distinguish users.

_ga_GEEF03Q9ST

.simuero.com

1 year

First-party

Google

Used by Google Analytics to persist session state.

_ga_1CZL1J77BS

.simuero.com

1 year

First-party

Google

Used by Google Analytics to persist session state.

_shopify_s

simuero.com

30 minutes

First-party

Shopify

Identifies a given browser session. 30-minute rolling expiry.

_shopify_sa_t

simuero.com

30 minutes

First-party

Shopify

Captures the landing page of visitors arriving from other sites to support marketing analytics.

_shopify_sa_p

simuero.com

30 minutes

First-party

Shopify

Captures the landing page of visitors arriving from other sites to support marketing analytics.

__cf_bm

.simuerocustomercare.zendesk.com

30 minutes

Third-party

Cloudflare

Used to manage incoming traffic matching criteria associated with bots.


4.4. Targeting and advertising cookies

Name

Domain

Retention

Type

Provider

Purpose

__kla_id

simuero.com

1 year

First-party

Klaviyo

Tracks when someone clicks through a Klaviyo email to the website.

_fbp

.simuero.com

3 months

First-party

Meta (Facebook)

Placed by Facebook to track visits across websites.

_pin_unauth

simuero.com

1 year

First-party

Pinterest

Used to group actions for users who cannot be identified by Pinterest.

ar_debug

.pinterest.com

1 year

Third-party

Teads

Checks whether a technical debugger cookie is present.


4.5. Unclassified cookies

Name

Domain

Retention

Type

Provider

Purpose

_cfuvid

.simuerocustomercare.zendesk.com

Session

Third-party

Unknown

Currently being classified.

wpm-test-cookie

simuero.com

Session

First-party

Unknown

Currently being classified.

 

 

 

5. How to manage or disable cookies

You can manage your cookie preferences at any time through the cookie settings panel available in the consent banner displayed when you first visit our website.


You can also configure or delete cookies through your web browser settings. Below are links to instructions for the most common browsers:


  • Google Chrome: https://support.google.com/chrome/answer/95647
  • Mozilla Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences
  • Microsoft Edge: https://support.microsoft.com/en-us/windows/manage-cookies-in-microsoft-edge
  • Safari: https://support.apple.com/en-gb/guide/safari/sfri11471/mac
  • Opera: https://help.opera.com/en/latest/web-preferences/#cookies


Please note that disabling certain cookies may affect the functionality of our website and your browsing experience.


6. Withdrawing consent

You may withdraw your consent for the use of non-essential cookies at any time by adjusting your preferences in the cookie settings panel or by contacting us at info@simuero.com. Withdrawal of consent does not affect the lawfulness of any processing carried out prior to that withdrawal.


7. Changes to this policy

We may update this Cookie Policy from time to time to reflect changes in the cookies we use or for legal, operational, or regulatory reasons. Any changes will be posted on this page with a revised “Last updated” date. We encourage you to review this policy periodically.


8. Contact

If you have any questions about this Cookie Policy, please contact us at:


  • Email: info@simuero.com
  • Postal address: Calle Burriana no. 44, ground floor right, 46005 Valencia, Spain


Last updated: January 15, 2025